House policies

Terms & conditions of bookings

Hours of operation

La Mer La Montagne is open from 7.00 am to 8:30 pm.

Arrival time

Our check-in time is between 3 pm and 7 pm as our staff require adequate time to clean and replenish the rooms between departures and arrivals. In the event that you may not be able to arrive prior to 7:00 pm, we would appreciate if you could please give us advance notice so that we can make the necessary arrangements for your late arrival.

Departure time

Check-out time is 10:30 am.

Holidays

A minimum number of 2 nights applies for bookings over the Easter and Christmas holidays.

Confirmation and payment

In order to confirm your reservation, we will require your credit card number and expiry date. However, no fees will be charged to your account until your arrival at La Mer La Montagne.

Full payment is due in cash upon check-in.

Cancellation policy

In the event of a cancellation:

  • 14 days prior to arrival date: No charge.
  • 13 to 7 days prior to arrival date: 50% of the room(s) rental fee will be charged to your credit card. However, if we are able to rent the room(s) after you have cancelled, no fees will be charged to your credit card.
  • 6 days prior to arrival date up to the day of arrival: 100% of the rental fee will be charged to your credit card. However, if we are able to rent the room(s) after you have cancelled, no fees will be charged to your credit card.

Smoking

La Mer La Montagne has a non-smoking policy in all our accommodation – please respect our policy. Ashtrays have been provided for you to smoke outside. At La Mer La Montagne’s discretion, an airing fee will be charged to your credit card (one day’s tariff) if it is found you have smoked in your accommodation.

Housekeeping

For the comfort of all guests, La Mer La Montagne has an indoor ‘no shoe policy’. Please bring your slippers or wear socks when inside. At La Mer La Montagne’s discretion, negligent and/or malicious damage, loss or theft of property will be charged to your credit card at full replacement cost.

Room rates

  • Rates published on this website are quoted in Canadian dollars and inclusive of GST and PST (federal and provincial taxes).
  • Room rates are subject to change without notice.

Our privacy policy

La Mer La Montagne respects your privacy. Any and all information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed.

If you have questions regarding our policies, please contact us directly.

Last update: 4 January 2013

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